10 Self-service stats you can\'t afford to ignore | Small business news; tips; networking | BizSugar

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10 Self-service stats you can't afford to ignore

Posted by nlagunzad under Customer Service
From https://www.openaccessbpo.com 2907 days ago

The true measure of customer centricity lies in how easy it is for people to find answers to their questions. This is why you need to optimize the self-service features of your customer care strategies.

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