5 Call Center Tech Trends That Emerged in 2014 | WinTheCustomer! | Small business news; tips; networking | BizSugar

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5 Call Center Tech Trends That Emerged in 2014 | WinTheCustomer!

Posted by alleliaspili under Customer Service
From http://winthecustomer.com 3716 days ago

These technological innovations will not only change the way agents take calls and the way contact centers measure success, they will ultimately have a profound effect on the customer experience.

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