5 Dummy-Simple Ways to Offer the Best Customer Service in the Biz

Posted by smpayton under Customer Service
From http://www.futuresimple.com 4085 days ago
Made Hot by: sophia2 on September 24, 2013 3:40 pm

Want more customers? Try improving your customer service. Here are 5 foolproof ways to keep customers coming back.

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Comments

Written by adukes81
4077 days ago

A great post on the importance of excellent customer service. I am a big believer in customer retention and that starts with offering awesome service.

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Written by AngelBiz
4079 days ago

I particularly like the first tip - listen to your customers. Just by listening to them either face to face, on phone or on internet you can find a lot of about what customers are saying about you and what they like or dislike about your business.

I would also add that you should try to create customer centric culture that permeates throughout your company. When everyone is trained and onboard with this philosophy the good customer service will occur naturally.

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Written by smpayton
4078 days ago

Thanks, AngelBiz! I agree on your second point; if everyone focuses on helping the customer you can't help but offer the best service.

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Written by tiroberts
4080 days ago

Great tips in this article. Customer service should always be the #1 one thing on any business priority list. After all they are the lifeblood of your business. Thanks for sharing your insights with us.

Ti

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Written by tcamba
4085 days ago

Correct! Correct and Correct! These 5 tips are definitely spot on. But I cannot believe Dell actually replaced the laptop that you spilled a drink on. Wow! That's something for them to do. (wonders if I should spill my drink on my laptop too....thanks for the idea!)

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Written by smpayton
4084 days ago

Nooooo! Don't get me in trouble! But it was good customer service.

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