Leading your team to deliver more loyalty-inspiring customer experiences is your only sustainable path to growth.
We live in a new world of Google Reviews, Yelp, Trip Advisors, Rotten Tomatoes and Real Patient Ratings. While online ratings and reviews threaten mediocre or poorly-run companies, those like Uber who know what customers love – and who consistently deliver it – greatly benefit.
6 Tips for Improving CX from Top Customer Service Experts
Posted by ferdiepre13 under Customer ServiceFrom http://crestcomleadership.com 2832 days ago
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