In an era of instant communication, information overload and search engines, word of mouth recommendations and customer satisfaction are more important than ever before. Your online reviews ARE your reputation and how you handle Yelp, Zagat (Google+), Facebook and Twitter make the difference between success and failure. It’s vital that your business responds quickly and efficiently to customer requests, complaints and questions. Communicating with your customers across a variety of different channels, along with timely responses to inquiries and support issues, will help keep them happy, satisfied and ensure they remain customers.
6 Tips to Be More Responsive to Customers
Posted by bigmoneyweb under Customer ServiceFrom http://www.michaelhartzell.com 4180 days ago
Made Hot by: sophia2 on April 24, 2013 8:33 pm
Who Voted for this Story
-
bigmoneyweb
-
ScottDudley
-
amabaie
-
robinandy58
-
BizRock
-
seobromino
-
tcamba
-
clickfire
-
fusionswim
-
MasterMinuteman
-
LoopLooper
-
JoshRed
-
Digitaladvert
-
deanuk
-
steefen
-
sophia2
-
johnxp
-
tiroberts
-
WorkSpace
-
executivedecision
-
jamiesteinberg
-
Entrepreneurosaurus
-
ldfushan
-
ingebridget
-
Chaos
-
aminalu
-
bizyolk
-
businessluv
-
fundpr
-
businessgross
-
Bigheights
Subscribe
“Martin, I am not that far along yet. When I do get to live-streaming, I am...”
“Peter: I have to check out your post. Where in Sweden are you located?
All...”
“Robert: Have you tested live-streaming and then saving the session as a...”
“Lisa: Thanks for sharing this information. I have not used Grok so much...”
“Adam: I have to re-read the post and see if it is time to start another...”
Comments