BizSugar.com › Customer Service › 8 Best Expert Talks On Customer Experience Excellence You Should Listen Today

A stat from Gartner reveal that organizations that prioritize the customer experience generate 60% higher profits than their competitors. Needless to say, it’s a tough challenge to understand all the factors that contribute toward a great customer experience, and leaves one wondering about how to find the right things to focus on.

The following are 8 videos from industry experts that will help you frame your thinking.