The process by which a person decides to purchase is rife with many factors, often the result of their customer service experience. While most of the buying process is dependent on the user’s needs and values, you can actively or indirectly influence their decision.





Comments


Written by lyceum
51 days ago

Julie: Yes, I recommend it. :)

All the Best,

Martin



Written by lyceum
52 days ago

Julie: Have you read the book, StoryBrand?

All the Best,

Martin



Written by Julie Weishaar
52 days ago

Hi Martin, no I haven't. Do you recommend it?



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!