BizSugar.com › Customer Service › 9 1/2 ways to keep your customers from leaving

A growing business lives and dies by repeat customers or clients, especially in uncertain economic times like these. The problem is that most customer retention strategies are ineffective. To make matters worse, the average business hears from only 4% of dissatisfied customers -- the rest just bolt.

Here are 9 1/2 ways how to get your customers to stick around.