9 1/2 ways to keep your customers from leaving

9 1/2 ways to keep your customers from leaving - http://www.kiplinger.com Avatar Posted by JohnH under Customer Service
From http://www.kiplinger.com 4198 days ago
Made Hot by: on June 17, 2008 2:41 am
A growing business lives and dies by repeat customers or clients, especially in uncertain economic times like these. The problem is that most customer retention strategies are ineffective. To make matters worse, the average business hears from only 4% of dissatisfied customers -- the rest just bolt.

Here are 9 1/2 ways how to get your customers to stick around.





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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!