When your customers call in to tech support or other customer service areas, their experiences can either make them trust you, your company, and your brand even more -- or wonder whether anyone really cares. This customer service check list outlines the do's and don'ts of keeping your customers happy on the phone.
Do your customers trust your call center? Should they?
Posted by d2kd3k under Customer ServiceFrom http://trustedadvisor.com 5827 days ago
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