Did you ever wonder if there's a price for exclusivity? Here's a great customer service story about how one well-known business garnered poor marks for customer service by discriminating against one of the largest demographics--the poor. And yes, even the poor have money to spend, so why not consider them in your business plan?
Comments
4895 days ago
Thanks for recommending this great read and kudos to the author!
Alan
4895 days ago
4899 days ago
businessavante