Customers today have many options and places to buy products and services. Technology interfaces such as call centers and automated responses are only a way to supplement and amplify what should be the heart of your effort: a relentless, person-to-person focus on the customer’s objectives and challenges.
Adopt a Market-Driven Strategy to Customer Service
Posted by
dhennessy under Customer Service
From http://experts.allbusiness.com 4180 days ago
Made Hot by: NolanGreen on June 19, 2013 6:23 am
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