Not everyone will contact your small business to complain. But they just might head online to spout off their negative feedback!
Keeping tabs of mentions of your biz on the internet is key to managing your online reputation. Some tips for covering your bases plus an infographic all about customer service. (This post is sponsored by Visa Business).
Are people complaining about your business without you knowing about it?
Posted by Martina Iring under Customer ServiceFrom http://martinairing.com 3927 days ago
Made Hot by: Sun Tzu Business Guide on July 24, 2013 4:19 pm
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Comments
3926 days ago
Your post has probed me to do another Google search. It's been a while since I've done one so thanks for the reminder! :)
Ti
3925 days ago
3926 days ago
Your post has probed me to do another Google search. It's been a while since I've done one so thanks for the reminder! :)
Ti