BizSugar.com › Customer Service › Are You Among the 56 Percent Without a Small Business CRM?

In the SmartCompany 2014 Small Business Technology Survey 56 percent of small to medium-sized enterprises reported being reluctant to use a CRM. The overall trend does still show an increase from 36 percent using CRMs in 2013 to 41 percent in 2014. That indicates that businesses are increasingly harnessing new technology to grow their business. But the question remains:

What’s holding back the 56 percent of small businesses without a CRM?