Are You Practicing Situational Customer Service?

Posted by steveamiller under Customer Service
From http://www.twohatmarketing.com 4265 days ago
Made Hot by: bizyolk on March 18, 2013 10:44 am

When do you think you should practice excellent customer service? Sometimes? All the time? Only when someone's watching? I assume you're thinking, "Well, duh, Steve, we practice it all the time! We always deliver great service!" But do you?

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Comments

Written by tiroberts
4259 days ago

I'm really big on customer service. If I deal with a company who has a great product for a cheaper price but has terrible customer service, I won't hesitate to go with their competitor at the higher price point if they has exceptional customer service. It just makes the whole buying experience much better.

Thanks for sharing your thoughts on this subject with us.

Ti

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