BizSugar.com › Customer Service › Call Tracking and Your Hotel: How To Learn To Improve Your Hotel With Call Tracking

Many Hotel owners today have installed a call tracking system to follow up sales and marketing. The system allows them to trace several campaigns which attract travelers and guests to check-in the hotel.

It can also affect their integration with the customers, or the Customer Relationship Marketing (CRM), and allow them to be able to capture the evaluation of guests regarding the services their hotel offers.