All customers might have been created equal, but some of them were dropped on their heads when they very young. Just ask any retailer! This article looks at a few customer types with more recognisable and common traits that you will have to deal with. Being able to recognise these traits is really the first step to successfully dealing with these challenging customers.
Challenging Customers
Posted by DebraTemplar under Customer ServiceFrom http://www.thetemplargroup.com.au 5026 days ago
Made Hot by: DebraTemplar on July 22, 2010 2:07 am
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4524 days ago
5025 days ago
5026 days ago
Besides being a grinningly good read, you've done a lot to explain how to deal with tough customers. Thanks for that! Cheers, Sarah