Countless studies show that satisfied customers will defect in a heartbeat if they think they can get a better deal somewhere else. In today’s marketplace, you have to create completely satisfied customers whose loyalty can’t be swayed by the competition. Joe Calloway, a partner at Engage Consulting Group, offers these tips for better customer service...
Completely Satisfied Customers: Secrets to get customers to stick with you
Posted by StepByStepMarketing under Customer ServiceFrom http://www.fuelnet.com 5165 days ago
Made Hot by: marydane on March 3, 2010 8:36 am
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