BizSugar.com › Customer Service › Countries Gearing For Top Spot In CRM Support Market

The outsourcing of customer relationship management services may not be as high in demand as it was a few years ago, but then, according to a report by the Global Industry Analysts (GIA) global call center revenue is bound to reach $189.3 billion by the year 2015. Which is why it is unsurprising that there are many countries gearing towards further development in the call center outsourcing space.