CS vs. CX: Complementary or Contradictory? | Small business news; tips; networking | BizSugar

Submit an Article

2

CS vs. CX: Complementary or Contradictory?

CS vs. CX: Complementary or Contradictory? - https://blog.hubspot.com

Posted by DorothyAtForty under Customer Service
From https://blog.hubspot.com 1906 days ago

"The customer wants a seamless experience. You and your organization want to provide them with that experience. Although the customer may not care how you achieve this, it's an absolute must that your business does."

Who Voted for this Story

Top BizSugar Users

This week's most active BizSugar users. Join Them!

Comments

Log in to comment or register here.

Subscribe

Latest Comments

“Adam: I have to look into this issue in the near future... ;)...”

“Rachel: Thanks for your input. I tend to agree with you. It was...”

“Hey Martin, Honestly, no. I think that most people can tell that they are...”

“Fantastic, thank you!...”

“Honestly, no. I think that most people can tell that they are looking at...”

Share your small business tips with the community!

Share your small business tips with the community!

Share your small business tips with the community!

Share your small business tips with the community!