This systematic approach for documenting and analyzing your customers' experience could prove to be one of your most valuable customer relations tools.





Comments


Written by lyceum
2466 days ago

Bruna: Could you mention some companies that have used this map?



Log in to comment or register here.
Subscribe

Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!