Customer Experience is More Than Customer Service

Customer Experience is More Than Customer Service - http://www.smallbusinessnewz.com Avatar Posted by suzyQ under Customer Service
From http://www.smallbusinessnewz.com 4108 days ago
Made Hot by: on February 28, 2009 1:55 am
Customer experience is more than just customer service. This is Amazon's philosophy, and you can see how successful that company is. BusinessWeek has an in depth look at Amazon's practices when it comes to dealing with customers, and small businesses looking to boost their own success should pay attention.





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