Everything we do in business is marketing; from how we answer our phones, to our billing, to how we treat future and existing customers. Marketing is about more than attracting new customers to do business with us – it s about keeping, nurturing, and “wowing” the ones we have so they buy from us again and again and rant and rave about our company to everyone they know
Does Your Small Business Annoy Customers?
Posted by
FortuneMarketing under Customer Service
From http://fortunemarketingcompany.com 4150 days ago
Who Voted for this Story
Subscribe
“Poulomi: Thanks for your comment! :) WordPress is power player nowadays....”
“Wow...20 years! Congratulations.I haven't even completed 10 :) And I...”
“Uttoran: Great to hear your story! Thanks for sharing! Maybe you could...”
“Yeah, that is a long time as well - my bizsugar account was created in...”
“I had created a web directory in the same way - hand coded with html and...”
- News
- Blog
- Press Center
- Newsletter
Buttons and Widgets
- Legal
-
Privacy | Terms of Use
© 2007-2022 BizSugar.com.
Comments
4147 days ago
-Carolyn Higgins
Fortune Marketing Company
http://FortuneMarketingCompany.com
4147 days ago
Thanks for your comment - it's a good point!
-Carolyn Higgins
Fortune Marketing Company
4150 days ago
I can't find the original study, but here is The Guardian's take:
http://www.guardian.co.uk/media/2008/apr/30/advertising.television1
Yoni
4150 days ago
I recently read that annoyance is GOOD! Well, in one regard: jingles. A study was done, I have to run so can't look for it now...but it showed that annoying, repetitive jingles are highly-effective. They actually stay in peoples' minds far longer and make a deeper impression than their non-annoying counterparts. And it does translate into business...
Yoni
4150 days ago
businessavante