Don’t Let Difficult Customers Kill Your Moral

Posted by markzarr under Customer Service
From http://www.commonsensedevelopment.com 3136 days ago
Made Hot by: justretweet on August 27, 2014 7:16 am

Most of my life, I have worked in either hospitality or the b2b service sector. Both of these industries take major customer service skills and a whole lot of dedication to what you do. With my background, I have had to deal with a whole lot of difficult customers, but the question always arises, when is enough enough?

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Comments

Written by lyceum
3132 days ago

But I think you could use the word, moral, too. Don't let the customer kill your moral. The business transaction should be based on the trader principle, without any "killing" at all.

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Written by markzarr
3136 days ago

Yes, I know that it should be Morale, it won't let me edit it :-)

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Written by lyceum
3132 days ago

Mark: You have to be quick! ;) You have 30 minutes after you have published the post.

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