Epic Fail: Netflix & Kwikster/Quickster/Dumbster

Posted by steveamiller under Customer Service
From http://www.twohatmarketing.com 4812 days ago

Sometimes I feel like a writer for comedians, talk show hosts, and Saturday Night Live during a political campaign or when Bill Clinton was president. When it comes to corporate CEOs and businesses, the jokes just seem to write themselves....

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Written by businessavante
4812 days ago

Great rant, Steve!

Locally, the grocery & drug stores have very recently hiked their prices significantly - and this is stuff we literally can't live without. Bad time for luxury businesses to gouge their loyal customers.

Duncan

p.s. I dumped cable in Sept.'96 for similar reasons - unending price hikes & very poor quality in their case. Customer loyalty only lasts till you give us a reason why we shouldn't - and Nutflix has just given us plenty!

And, as to Nutflix' 2nd site & bill - I'm now back to paying my internet bill through the mail - Time-Warner-RoadRunner not only hiked their rate, they wanted me to use a 3rd party billing service.

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