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Harnessing The Unmatchable Power of Social Customer Care

Harnessing The Unmatchable Power of Social Customer Care - http://www.brainymarketer.com

Posted by JohnPaul under Customer Service
From http://www.brainymarketer.com 2976 days ago

When Chick-fil-A recently announced it was dropping coleslaw from it’s menu in favor of healthier menu selections such as kale and broccolini, the company received a social media backlash nearly akin to the public outrage at the introduction of New Coke in 1985.

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