BizSugar.com › Customer Service › How Hotels Can Use Mobile Apps to Enhance the Guest Experience

In the era, where older generations think in terms of hotels and car rentals, and millennials think traveling in terms of Airbnb and Uber, hoteliers can no longer serve the best interest of their guests only through conventional means. And that splashes of digitalization have also been felt by the hospitality industry.

Learn some of the crucial dimensions that you can focus on to improve your guest experience...