BizSugar.com › Customer Service › How to Manage Customer Service in Multiple Marketplaces

In order to maintain and strengthen your reputation, mend relationships with unhappy customers, keep current customers happy and loyal, and grow your business, you have to put a plan in place to effective manage customer service across multiple marketplaces.

Here are a few tips and tools you can use to build a winning customer service arm at your ecommerce business and ensure that no comments or questions from customers ever go left unanswered.