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How to Surprise and Delight Your Customers

Posted by lonelybiz under Customer Service
From http://lonelybrand.com 3897 days ago
Made Hot by: steefen on March 16, 2014 2:08 pm

One tactic that brands often use to find and/or create brand advocates is surprise and delight. We explore how to execute these promotions correctly.

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Written by tiroberts
3888 days ago

Great article. It doesn't really take a lot of fanciness to make your customers feel like they're special and valued. You just have to treat them as you'd want to be treated and be willing to go above and beyond to ensure they're satisfaction.

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