How We Handle Angry Customers And Potential Customer Service Disasters

Posted by mywifequitherjob under Customer Service
From http://mywifequitherjob.com 5237 days ago
Made Hot by: dreamwithdeadline on July 3, 2010 2:43 pm

At some point in the life of your business, you will eventually get an irate customer and how you deal with this angry customer can have either a positive or negative effect on your business reputation. If you do things right, you can sometimes turn a dissatisfied customer into a happy one.

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Comments

Written by alexandra.ross
5109 days ago

Never let your customer leave your store still very angry. It is a very big risk. Grab the chance to pacify them before they leave and satisfy them with their demands because as Amabaie said, they can be your biggest evangelist. All of the steps needed were already written in your article.nice job!

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