Hugging The Cactus: Why Businesses Should Value Negative Customer Feedback

Posted by bradsknutson under Customer Service
From http://www.searchenginejournal.com 3922 days ago
Made Hot by: maestro68 on July 30, 2013 4:48 am

There are just some people in this world who cannot stand receiving negative comments, feedback and reviews. For instance, there are celebrities who make i

Who Voted for this Story

Top BizSugar Users

This week's most active BizSugar users. Join Them!

Comments

Written by lyceum
3916 days ago

If you get constructive criticism, that is all good. Your post title and image grabbed my attention! ;)

- 0 +

Written by BizRock
3923 days ago

Most people cannot stand receiving negative feedback,but if you look closer criticism could be your key to success.Turn negative comments into something positive. Thanks for useful information!

- 1 +

Written by bradsknutson
3923 days ago

It goes against conventional thinking, that's for sure, but if you are able to turn a negative review into something positive, there are tons of benefits waiting for you! I saw this article posted and immediately thought this community would enjoy reading it :)

- 0 +