Nearly all brands whether big or small are active on Twitter, Facebook and other social media channels. However, most brands do not have a dedicated customer service handle on their various social media channels. Having a dedicated handle that is strictly for customer service has shown to improve response time while also de-cluttering the main brand page.
Improving Customer Service through Social Channels [Infographic]
![Improving Customer Service through Social Channels [Infographic] - http://www.eggmarketingpr.com](https://share.bizsugar.com/images/thumbnails/8fc16910ef62492d6e8c9fb7d4bca963.png)

From http://www.eggmarketingpr.com 2606 days ago
Made Hot by: mikehartman1 on July 4, 2015 8:45 am
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“Erik: I will do that during the weekend! ;)
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Martin...”
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