My Shocking Disney Experience That EVERY Small Business Owner Can Learn From

Posted by spinlessplates under Customer Service
From http://www.spinlessplates.com 3942 days ago
Made Hot by: ObjectOriented on July 15, 2013 8:47 am

The conversations taking place in front of me were short and stark. People were told the price and then walked away.
I quickly reached the front of the queue and was served by the older of the two service staff. I told her I wanted to find out about having lunch with the princesses and predictably she said...

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Comments

Written by spinlessplates
3936 days ago

99.9% of the staff there were great.

And the experience is still something my little girls talk about now 2 months later.

With my business head on I found it an interesting lesson.

Will my dad head on I was happy they were like that as we got the last table.

So silver lining to this particular cloud for me.

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Written by AngelBiz
3937 days ago

Paul - Interesing experience. I have found Disney to be one of the most customer centric companies. I am surpirsed by the treatment those ladies gave to other customers. Of course, what they were selling was not lunch, but the experience that you described. I guess someone forgot to mention it to them.

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