Interaction with users can help drive product decisions, but getting from conversations with users to tangible customer data can still be a big mystery. Here are three steps for getting from a casual, interview-esque conversation with a handful of target users to concrete survey results about the audience for which you are designing.
Need to find out from users/customers what they REALLY want? Interview tips
Posted by
estherschindler under Customer Service
From http://blog.smartbear.com 3696 days ago
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3696 days ago