A French phone company mistakenly charged a customer nearly €12quadrillion, and when they were alerted to problem suggested she pay it in instalments. In a case of robotic customer service, it seems all common sense went out of the window. Full story here.
Phone Company Sends Woman €11.7 Quadrillion Bill
Posted by
bOnline under Customer Service
From http://blog.bonline.com 4198 days ago
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