Customers relationships are the lifeblood of every SaaS business. However, regardless of their years of operation, there are moments when these relationships can — for better or worse — dramatically change.
SaaS Customer Support: The 4 Moments of Truth
Posted by shatekpatrick under Customer ServiceFrom https://www.process.st 2830 days ago
Made Hot by: Angie593 on July 20, 2016 4:34 am
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“Javelyn: Thanks for sharing these ideas. I see the potential for a...”
“Adam: Thanks for your response and input on how to do posts reels on...”
“Yeah, that's a difficult one to solve.
There are a few things you can do,...”
“Mike: Attention grabbing headline! I will bookmark your post and read...”
“The hard thing with the timing, is if you have an international audience...”
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2826 days ago