If there’s one thing we always recommend, it’s responding to your local business’s reviews on Yelp, Google+, and TripAdvisor. A recent study from BazaarVoice now offers up some statistics on just what kind of effect responding to reviews has on potential customers.
Secret Sauce: How to Reduce the Impact of Negative Reviews
Posted by
MainStreetHub under Customer Service
From http://blog.mainstreethub.com 3704 days ago
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