BizSugar.com › Customer Service › The Advantage of Providing Remote Support for your Business

Whether you operate in the B2C or B2B sector, providing your stakeholders with genuine and reliable remote support is of utmost importance. According to Small Biz Genius, 59% of clients state that their customer support expectations are higher now compared to what they were a year ago, with 58% of consumers stating that poor servicing is enough for them to outright abandon a brand altogether.