BizSugar.com › Customer Service › Top 10 Customer Experience Influencers to Follow

We have a list of who we think are the top thought leaders on customer experience. These people are subject matter experts in their fields and have consistently shared their views, opinions and data to the world through their books, articles, blog posts and social media status updates. We call them influencers because their theories and suggestions have valuably shaped what is the customer service of today.