BizSugar.com › Customer Service › Visual Chatbots and B2B: What You Need to Know - Trendemon

We’ve all heard the plaintive cry of the frustrated shopper stuck in customer service purgatory: “I just want to talk to a real human!” It’s a relatable sentiment, but one you can expect to hear less and less of in the years ahead. AI-powered automation is becoming increasingly sophisticated and helpful – and not just for dealing with basic customer service inquiries.