With any workflow problem, the aim is to work as efficiently as possible – not in a “buzzword” way, but in the sense of making life easier for everybody. I learned this philosophy from R. Buckminster Fuller, who coined the term dymaxion, by which he meant “world-energy efficient.”
What Buckminster Fuller Taught Me About User Experience and Customer Support
Posted by estherschindler under Customer ServiceFrom http://www.druva.com 3388 days ago
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