Customers have had enough of waiting on the phone and getting the runaround. Each year, the collective consumer public thinks service gets a little worse. In every industry, customers are going mobile and turning to social avenues to fix their product and services problems faster and more efficiently. Take a look at the customer service industry and what consumers want changed.
What Customers want from your Business [Infographic]
Posted by ryandonegan under Customer ServiceFrom http://www.infosysblogs.com 4045 days ago
Made Hot by: deanuk on March 1, 2013 6:25 pm
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4044 days ago
4044 days ago
Thank you for sharing!