What Kind of Business Are You In?

Posted by HeatherStone under Customer Service
From http://www.chrisbrogan.com 4659 days ago
Made Hot by: Small Business Bluesman on July 21, 2011 11:24 pm

What kind of business are you in? Rex Hammock insists the best businesses are about helping customers achieve their objectives, part of a lifelong journey and relationship not a one time sale. In this interview, Chris Brogan and Hammock discuss the evolution of social media, including Google Plus, in building your business relationships.

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Comments

Written by Small Business Manifesto
4659 days ago

Chris Brogan has done it again. I especially love the observation that car companies are really in the transportation business not the automobile manufacturing industry. Every business should ask itself these soul searching questions!

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