CRM is hardly a new concept. But, a series of technological advances over the past decade has turned CRM into a sophisticated, cutting edge approach to business. Many companies, however, are not taking full advantage of this powerful framework even if they have invested in a CRM solution.
Where Many Businesses Are Going Wrong With CRM
Posted by Adam_Gottlieb under Customer ServiceFrom http://frugalentrepreneur.com 4051 days ago
Made Hot by: justretweet on March 20, 2013 8:34 am
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