Why Small Businesses Need to Get Customer Obsessed

Why Small Businesses Need to Get Customer Obsessed - http://www.getapp.com Avatar Posted by GetApp under Strategy
From http://www.getapp.com 3865 days ago
Made Hot by: stillwagon428 on January 10, 2012 3:45 pm
Having the customer in mind is not enough for small businesses to compete. This post explains the four pillars of customer obsessed companies.





Comments


Written by nialldevitt
3858 days ago

I love the suggested "Four Pillars of Customer-Obsessed Companies". You've described exactly what goes to make a business truly social. It's my opinion that's where most businesses need to go if they want to flourish. It's about having the courage to give ownership to customers, great post! - Niall



Written by Elke.GetApp
3858 days ago

Hi Niall, thanks for your comment! Yes, you are totally right. I was even tempted to call them the "four common sense pillars" because they just reflect what you as a customer search for: Flexible companies that are fast enough to create a new product/service before others do and last but not least companies that give power to their customers. Regards, Elke



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!