Wowing Your Customers the Walt Disney Way

Posted by Robert Peters under Customer Service
From http://fresheyesconsultancy.com 3671 days ago
Made Hot by: hbstuart96 on June 16, 2012 4:00 am

Top Tips on creating a superior customer experience that will wow your customers, keep them coming back and bringing their friends, family and contacts.

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Comments

Written by HeatherStone
3669 days ago

Hi Robert,

I think figuring out a sane standard is very critical to this process. Otherwise you can find yourself wandering in circles when it comes to improving your brand.

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Written by Robert Peters
3667 days ago

Hi Heather

Yes, that's very true. If you don't have a target you've got no chance of hitting it and this always leads to frustration and poor results.

Thanks for your comment and feedback!

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