The short answer in several industries may be yes. “The customer is always right” is a bromide that was originated by the early retail pioneers at the turn of the 20th century. In this COVID-fueled era of the Great Resignation, a less literal interpretation of this axiom is long overdue.
CX v. EX: Are your customers chasing away your best employees?
Posted by
bockmary7 under Employee Benefits
From https://www.aniline.io 140 days ago
Made Hot by: fusionswim on February 16, 2022 12:47 pm
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