5 Steps to Decode the E-Commerce Customer Journey

5 Steps to Decode the E-Commerce Customer Journey  - http://www.digitalcurrent.com Avatar Posted by erikemanuelli under Global
From http://www.digitalcurrent.com 835 days ago
Made Hot by: atishranjan on August 8, 2017 8:45 am
Even if the trend begins to slow down — we’re still talking trillions in e-commerce global online sales each year.

Mobile shopping is now the norm. Customers typically conduct research on multiple devices before making the final purchase. These customer journeys may span weeks or months.

So, how do you successfully connect the shoppers’ research phase with conversions and revenue — across channels and devices?

In this post, you will discover five steps to decode the often complex multi-device, multi-channel conversion paths of your customers!





Comments


Written by ravichahar
834 days ago

Hey Erik,

The e-commerce market is growing at its best and the platforms used are different.

Thanks for sharing with us.

~Ravi



Written by erikemanuelli
834 days ago

Yes, it is, Ravi. I really want to build an eCommerce business this year!



Written by Sam-Hurley
834 days ago

Indeed, Ravi! It's a very complex yet exciting industry...

Thanks for reading,

Sam :-)



Written by Sam-Hurley
834 days ago

Thanks for sharing this one, Erik! :-D

I LOVE this topic. So fascinating ... And the numbers are staggering! :-)

Glad you liked it too!

Sam



Written by erikemanuelli
834 days ago

Thank you for writing such an interesting post, Sam.

Loved the insights and the concept of tracking the customer behaviour.



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