The relationship between you and your overseas customer shouldn't end when a sale is made.
If anything, it requires more attention.
Once you've completed the initial export transaction, you must expect to provide a broad spectrum of “complimentary” services in order to encourage repeat business. In this article we'll talk about the kind of follow-up “care and feeding” of customers that will keep them coming back.
Building Global Bonds One Customer at a Time
Posted by JohnH under GlobalFrom http://www.smallbiztrends.com 5771 days ago
Made Hot by: on July 1, 2008 9:53 pm
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