From the page: "This is, however, not the way accountability gets results. In the day-to-day activities of business, where all the work gets done, 'hold them accountable' is useless as a management practice. It offers no guidance on how to use accountability to build a successful path from point A to point B. It just prescribes what to do with rewards and punishments when the clock runs out. It offers no process for reconciling competing objectives, for making sure bad decisions are not made just to make “the numbers” look good."
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