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Dealing with difficult people

Dealing with difficult people - http://leadershipandspirituality.com

Posted by gopinathchandra under Human Resources
From http://leadershipandspirituality.com 4013 days ago

“The most important thing in communication is hearing what isn’t said” – Peter Drucker (1909-2005), American Management guru. We often face the challenge of dealing with difficult people. Every leader faces ‘trouble cases’;

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